Frequently Asked Questions
Anything you wonder about our textile production and services
What types of fabrics do you use?
We use high-quality fabrics such as cotton, linen, wool, silk, viscose, and polyester. The fabric type is specified in each product’s description.
How does the custom tailoring service work?
For custom tailoring, book an appointment in-store or online. You choose the fabric and style, we take your measurements, and deliver in 7-10 days.
How long does the fabric dyeing process take?
The fabric dyeing process typically takes 3-5 business days, depending on the fabric type and color choice.
Which products do you repair?
We repair all textile products like t-shirts, pants, jackets, and dresses, fixing tears, zippers, and seams.
Can I use my own design for embroidery?
Yes, you can upload your own design or create a new one with us. Embroidery is done with high-quality threads.
What printing techniques do you use?
We use digital printing for detailed designs and screen printing for bulk orders.
What sizes are available for your products?
We offer XS, S, M, L, XL, and XXL sizes. Some products also have custom size options.
What is the delivery time for shipping?
Orders are typically shipped within 2-5 business days. Delivery time within Turkey varies by region.
Can I return a product?
Yes, you can return unused products within 14 days of delivery. Check our website for return conditions.
How do you ensure your fabrics are eco-friendly?
We use eco-friendly dyes and sustainable fabrics. Our production processes are audited to meet environmental standards.
What seasons do your clothes cater to?
We offer clothing for summer, winter, spring, and fall. Season information is included in product descriptions.
Can I choose the fabric for custom tailoring?
Yes, you can choose from a variety of fabrics like cotton, linen, silk, or wool.
What does the textile consulting service cover?
It covers fabric selection, production planning, and marketing strategies, offering tailored solutions.
What color options are available for your products?
We offer colors like white, black, blue, red, green, yellow, and gray. Colors are specified in product details.
Are your clothes machine washable?
Most of our products are machine washable. Washing instructions are on the product label and our website.
Can I place a bulk order?
Yes, we offer discounts for bulk orders. Contact us for details.
Are embroidery and printing durable?
Yes, we use high-quality threads and inks. Our embroidery and prints are wash-resistant.
What payment methods do you accept?
We accept credit cards, bank transfers, and cash on delivery.
Are your products unisex?
Some of our products are designed as unisex. Gender information is included in product descriptions.
Do you ship outside Turkey?
Currently, we only ship within Turkey. Contact us for international shipping inquiries.
Let's Produce High Quality Together
We take your brand one step further with fabric solutions tailored to your needs, certified production processes and fast delivery. Contact us for your production needs; let us support you in growing your business safely.
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